Being the grumpy dissatisfied SOB (son of a bat) that I am, I’m not content with ripping Melita a new one, Go – my ISP, Malta’s national telecoms company and main competitor to Melita, deserves a Frogbattian lament too. Quite simply, I’ve been overpaying my internet bill for the past couple of months. \\\although it is mainly my fault because I kept forgetting to deal with it.
Basically, every Trade fair or ITT fair for the past 2 years has seen Go and Melita try and one up each other with their offers. Being a longstanding and long suffering Maltanet customer I was pleased to see them revise their rates and offers. However when it came to my online payment options I was stuck with my previous price. I had a faster connection now, supposedly 12mbps rather than the previous 6, and my bandwidth was a whopping 200gb. Howevr, this was a carry over package. Their official packages offered less bandwidth and a cheaper price. Also, more importantly – i was still connecting at about 7-8mbps. My phoneline it seems does not support faster connections for the time being.
I called and rectified the situation by asking for a downgrade. I am now paying half what I was previously, and compared to before am still getting more bandwidth. The funny thing is, I’d rather stick with these guys than jump on Melita especially since it was my fault really. The whole point of this little post was that people should check to see if they’re overpaying for a service they’re not getting in full.
